Embroidery
Your package will be delivered by either a courier or postal service, based on the retailer's preference. It may be transported via air or ground, and you'll receive tracking information. Delivery times depend on distance and shipping option.
The shipping fees you see on the checkout or product page are an estimate and may change depending on the shipping method, weight, and destination. The final shipping charges may differ from the estimated fees displayed on these pages.
Customs fees vary by destination country and are the buyer's responsibility for international orders. Check with the destination country's customs office to see if fees or taxes will apply to your order.
For a faulty item, contact customer service immediately info@kaskin.com. Be prepared to provide details and possibly photos or videos. The website may offer a refund, repair, or replacement based on their policies and the item's condition.
To track your order, check the tracking information provided by the retailer or courier company. You can usually find this information in your account or through a tracking link provided in your order confirmation email. The tracking information will update as your order moves through the shipping process.
If your order hasn't arrived by the estimated delivery date, check the tracking info. If there are no updates, contact customer service info@kaskin.com. They may start a search or offer a refund/replacement based on their policies after investigating with the courier.
Check the retailer's return policy for instructions and eligibility. Typically, complete a return form and send the item back in its original packaging. The retailer may give you a prepaid shipping label or subtract the return shipping cost from your refund.
The payment types accepted may vary depending on the retailer. Typically, you can pay with a credit card, debit card, PayPal, or other digital payment methods. Some retailers may also offer financing or payment plans. Check the website or contact customer service for more information about their accepted payment types.
Currently, we do not offer the gift card feature. However, we plan to introduce this option in the near future.
If you're unable to make a payment, check that you have entered your payment information correctly and that your payment method is valid. If the issue persists, try using a different payment method or contact your bank or payment provider. You can also contact customer service for assistance info@kaskin.com.
Check your payment confirmation email or your account information on the website to confirm if your payment has been processed. If you're unsure or haven't received a confirmation, contact the customer service for assistance info@kaskin.com. They can verify the payment status and provide additional information about your order.
Sublimation Printing
Vinyl Printing
Direct To Garments (DTG)
Direct To Fabric (DTF)
